Returns process
Please see below the process if you need to make a return to Xerox. This can be unwanted or excess stock, or other items if you are leaving AZ.
- Complete a Standard Returns Form
- To download the returns form, click here
- Find a returns location - follow the returns location process detailed below
Returns Location Process
- Please click on the link https://www.ups.com/gb
- Go to Location tab;
- Enter the town or postcode convenient for you, to return the goods from; (NB You can return items from any drop off access location in the UK, if you are working away etc)
- You will see a list of access drop off points. Please choose a suitable location from the list;
- Take your parcel to the chosen access drop off point;
- At the drop off point please advise that you want to return this parcel to 'XeroxAZ'
- A barcode will then be attached to your parcel;
- Please ensure you obtain a receipt.
Your returns will then be collected from this location and returned to Xerox.
Any Questions?
For further assistance please email: AZUKMCservice@xerox.com